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FAQ

When can I expect my order?

I do my best to ship products as quickly as possible without jeopardizing the quality of my work. On average, processing time is 7-10 business days (please note: these estimates do not include shipping time). If you need your product by a certain date, please reach out to me immediately upon placing your order to see if your timeframe is feasible. I always do my best to accommodate (within reason)!

Can I request a customization?

We do custom work on a case-by-case basis depending on the request, the date it's needed by, and our current bandwidth. Please note that custom pieces may incur additional charges.

How do I care for my jewelry?

Polymer clay is a flexible and durable material. However, the surface can be easily scratched by harder materials such as metal. Be sure to store your jewelry carefully away from other metal jewelry. Please remember that delicate metal charms and findings can be damaged by rough handling, so please handle with care and keep in mind that each piece was carefully handmade.

Makeup and other dirt can be removed from clay components by gently going over the dirty spots with soft cotton and a small amount of rubbing alcohol. Important: do not apply this cleaning technique to pieces that have been hand painted as this could potentially smudge or remove the paint.

Raw brass / gold plated components may tarnish and darken over time from exposure to water and oils but can be cleaned with a soft jewelry polishing cloth. Be sure to store jewelry away from humidity to reduce tarnish. 

What is polymer clay?

Polymer clay is actually.....not really clay. Trust me, nobody was more surprised to learn this than me. Polymer clay is made from polymer polyvinyl chloride (PVC) and when combined with other ingredients, such as bendable plasticizers, fillers, and coloring agents, results in very clay-like qualities. Sounds really toxic, right? It's not! (phew). Polymer clay is non-toxic (you can easily find children toys that are made from polymer clay) and there are no harsh fumes when baked (assuming it is baked properly). 

Polymer clay is my medium of choice for several reasons, to name a few:

  • It is incredibly lightweight (perfect for earrings)
  • It's versatile - the possibilities are truly endless as far as what you can create (I personally like to replicate precious stones!)
  • It can be used to cover other materials (wood, glass, other plastics, etc.) so you can really DIY until your heart is content
  • It won't dry out after baked
  • The color will not fade
  • A little bit of clay can go a long way

We operate off a "no-waste" business model. All jewelry is made in small batches which results in limited quantities of each item; this ensures that we only create what we can realistically sell.  All clay scraps are kept and reused (more often than not, slabs made using scrap clay end up being a favorite)!